Important Notice: By registering or using an account on ace78, you are deemed to have agreed to all of the Terms and Conditions below. If you have questions about any section, please contact our support team.
1. General Terms & Conditions
Ace78 (hereinafter referred to as the "Platform") is an online gaming service operating for players in Bangladesh and South Asia. These Terms and Conditions constitute a legally binding agreement between ace78 and its users.
You must read these Terms and Conditions in full before using any ace78 service. Completing registration is taken as confirmation that you have read and agreed to these terms.
Ace78 reserves the right to update these Terms and Conditions at any time. Notice of changes will be posted on the Platform. Continued use of the service after any changes constitutes your acceptance of the revised terms.
- This service is for users aged 18 and above only.
- Ace78 reserves the right to suspend or close any account for any reason.
- Only one account per person is allowed.
- No ace78 service may be used for commercial purposes.
2. Account Registration & Verification
To register on ace78, you must provide accurate and complete information. Accounts created with false details may be closed at any time and any balance may be forfeited.
During registration, you must accurately provide your name, date of birth, mobile number, and payment method details. ace78 may request KYC (Know Your Customer) verification at any time, which may require a national ID card or other identity documents.
- Only one account is permitted per mobile number and email address.
- Keeping your account password confidential is your responsibility.
- Sharing your account with anyone else is strictly prohibited.
- Accounts may be temporarily suspended if suspicious activity is detected.
- If ace78 requests documents for verification after registration, they must be submitted within 7 business days.
Ace78 keeps your personal information strictly confidential. Your data is never sold to any third party.
3. Deposit & Payment Policy
You can deposit on ace78 using bKash, Nagad, Rocket, and other approved payment methods. ace78 does not charge any additional fees for deposits, though your payment provider may apply a small fee.
The minimum deposit is BDT 200 and the maximum single deposit is BDT 50,000. ace78 reserves the right to change deposit limits at any time.
| Payment Method | Minimum | Maximum | Processing Time |
|---|---|---|---|
| bKash | BDT 200 | BDT 50,000 | Instant |
| Nagad | BDT 200 | BDT 50,000 | Instant |
| Rocket | BDT 200 | BDT 30,000 | Instant |
| Bank Transfer | BDT 500 | BDT 1,00,000 | 1–3 business days |
- Deposits must be made from your own account only — third-party payments are not accepted.
- Once a deposit is complete, it will be credited to your account instantly. If you experience any issues, please notify support.
- Bonus terms apply to promotional deposits.
4. Bonus & Promotion Terms
Bonuses and promotional offers on ace78 are subject to specific terms and conditions. Please read the relevant promotion's terms carefully before claiming any bonus.
The welcome bonus is available to new members making their first deposit only. Every bonus comes with a wagering requirement — meaning you must place a specified amount in bets before the bonus funds can be withdrawn.
Warning: Any attempt to abuse bonuses or claim bonuses from multiple accounts will result in cancellation of all bonuses and accounts.
- The wagering requirement for the welcome bonus is typically 20x–30x.
- Withdrawals may be restricted while a bonus is active.
- Winnings from free spins may be subject to separate wagering requirements.
- Unused bonuses are automatically cancelled once the offer expires.
- Ace78 reserves the right to modify or cancel any promotion.
- Multiple bonuses cannot be claimed from the same device or IP address.
5. Withdrawal Policy
Withdrawals on ace78 are simple and fast. Withdrawal requests are typically processed within 15 minutes, though some cases may require additional time for verification.
A minimum balance of BDT 500 is required to make a withdrawal. Funds will be returned to the same payment method used for the original deposit.
| Payment Method | Minimum | Processing Time |
|---|---|---|
| bKash | BDT 500 | 5–15 minutes |
| Nagad | BDT 500 | 5–15 minutes |
| Rocket | BDT 500 | 10–30 minutes |
| Bank Transfer | BDT 1,000 | 1–2 business days |
- Withdrawals will be held if wagering requirements for a bonus have not been met.
- Large withdrawal requests may be delayed if KYC verification has not been completed.
- The maximum daily withdrawal limit is BDT 2,00,000.
- Ace78 may freeze withdrawals and investigate any suspicious transactions.
6. Game & Betting Rules
All games on ace78 are from internationally licensed game providers. Every game uses an RNG (Random Number Generator), ensuring that all outcomes are completely random and fair.
If a technical issue occurs during a game, that round will be considered void and the stake will be refunded. ace78 does not interfere with the outcome of any game.
- Minimum bet amounts vary by game — generally starting from BDT 1.
- Winnings will not be voided due to software errors or connection interruptions.
- The use of automated betting software or bots is strictly prohibited.
- Each game has its own rules — please read them before you start playing.
- In Live Casino, the dealer's decision is final.
- In Sports Betting, if an event is cancelled, the stake will be refunded.
7. Responsible Gaming Policy
Ace78 believes gaming is a form of entertainment — it should never lead to addiction or financial harm. That is why ace78 provides responsible gaming tools.
Members can set deposit limits, betting limits, and session time limits directly from their account. Self-exclusion (temporarily closing your account for a set period) is also available.
- Users under 18 are strictly prohibited from using ace78.
- If you notice signs of gaming addiction, please contact support immediately.
- No bonuses or promotions will apply while self-exclusion is active.
- Ace78 may proactively review an account if suspicious activity is detected.
For more information on responsible gaming, visit our Responsible Gaming Page page.
8. Privacy & Data Protection
Ace78 collects your personal information solely for the purposes of providing services, verification, and security. Your data is never sold or rented to any third party.
All data is secured through SSL encryption. For more details about ace78's privacy policy, please visit our Privacy Policy Page page.
- Information provided during registration will be used for verification and support purposes.
- Ace78 uses cookies to enhance the user experience.
- Information may be disclosed in response to lawful requests from law enforcement authorities.
- You may submit a request to delete your data by contacting support.
9. Account Suspension & Closure
Ace78 may suspend or permanently close an account without prior notice for any of the following reasons:
- Registering with false or incorrect information.
- Operating multiple accounts.
- Engaging in bonus abuse or fraudulent activity.
- If there is suspicion of money laundering or illegal transactions.
- Using bots or automated software.
- Misconduct toward other players or ace78 staff.
If a valid balance exists at the time of account closure, it will be returned after verification. However, if fraud is proven, the balance may be forfeited.
Please Note: Contacting ace78 support before an account is closed can resolve many issues.
10. Contact & Support
If you have any questions or complaints regarding these Terms and Conditions, please contact the ace78 support team. Our support team is available 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat: via the chat button at the bottom right corner of the platform
- Response time: typically within 5–10 minutes
Ace78 takes all complaints seriously and is committed to providing fair resolutions.
Why ace78 Safe?
SSL Encryption
Every transaction and piece of personal data on ace78 is protected by 256-bit SSL encryption. Your information is completely secure from unauthorized access.
Transparent Bonus Terms
There are no hidden terms at ace78. The wagering requirement for every bonus is written in plain, clear language — no room for confusion.
RNG Certified Games
Every game on ace78 is powered by an internationally certified RNG. Game results are fully impartial and verifiable.
Fast Withdrawals
Withdrawal requests on ace78 are processed in as little as 15 minutes. Getting your winnings quickly is a commitment ace78 stands by.
Full Support in Bengali
Ace78's support team is available to assist you in Bengali. Get help with any issue, any time — 24/7, with no language barrier.
Responsible Gaming Tools
Deposit limits, session timers, and self-exclusion — ace78 helps you maintain healthy gaming habits.
Join ace78 Now
Done reading the terms? Register with ace78 now and enjoy a thrilling gaming experience — safe, transparent, and built for you.